Gladiator Star Destroyer (Hyperspace) (350) [Spark of Rebellion]

Returns, Refunds & Order Pickup

On Board Gaming · 316 W Mission Ave #117, Escondido, CA 92025 · Effective 8/17/2026

In-store pickup

Orders placed for in-store pickup become available on:

• Pre-orders: the product's release date (or the day the product actually arrives at our store, if later), and
• All other orders: the day we notify you that your order is ready for pickup.

Please pick up your order within 7 calendar days of it becoming available. Orders still unclaimed 10 days after becoming available will be cancelled and the items returned to stock. Paid orders will be refunded less a 25% restocking fee; for deposit-based pre-orders, the deposit is forfeited.

Pre-orders

• Deposit pre-orders: Deposits are non-refundable and reserve your item. Once our distributor confirms stock, we'll send an invoice for the balance, which is due within 7 days of the release date. If the balance isn't paid by then, the deposit is forfeited and the item returns to stock.
• Paid-in-full pre-orders: May be cancelled before release for a refund less a 25% cancellation fee. After release, the pickup policy above applies.

Returns

Most merchandise may be returned within 30 days of purchase (or delivery, for shipped orders). Items must be unopened and in original condition, with tags attached and original packaging intact, along with proof of purchase. To start a return, contact us at shop@on-boardgaming.com.

The following items cannot be returned:

• Trading Card Game and Collectible Card Game products of any kind — sealed product, packs, and singles — except where we made an error regarding a card's condition or identity
• Sale and clearance items
• Gift cards
• Used or pre-owned goods
• Items that have been opened or unsealed, for health and hygiene reasons

Damaged or defective items

If your item arrives damaged or defective, contact us within 7 days of receiving it (photos help us resolve things quickly). We'll exchange it or make it right.

Refunds

Approved refunds are issued to the original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, contact us at shop@on-boardgaming.com.

Event tickets

Event tickets may be cancelled for a refund up to 24 hours before the event starts. After that, they are non-refundable.

Return shipping

If a return is due to our error — wrong product, missing items, or an item that arrived damaged or defective — we'll provide a prepaid return shipping label. For all other returns, the customer is responsible for return shipping costs.

Return items to: 316 W Mission Ave #117, Escondido, CA 92025. When paying for shipping yourself, we recommend an insured, trackable service — we can't issue a refund without receiving the goods or proof of return delivery.

Questions

Email shop@on-boardgaming.com or call (760) 566-6782.